Last Updated on March 10, 2022 by Showrooms Online

Customer Testimonials Effectively Build Trust

A testimonial is a great way for a customer to express their appreciation and recognition of a contractor for high-quality work in building their home renovation. Testimonials go a long way toward converting new and qualified leads when potential clients visit a website.

Testimonials also help other homeowners identify reliable and trustworthy contractors.

Testimonials share an actual client’s experience in detail and offer reasons why other homeowners would consider doing business again with the renovator. A satisfied customer is the most trustworthy content on a renovator’s website…

Customer Testimonials Effectively Build Trust
Image by Gerd Altmann from Pixabay

What Makes Testimonials Efective?

An effective testimonial is credible because it includes details of why a client was impressed or satisfied with a renovator’s service. It is credible because a client has no compelling need to promote a renovator or anything to gain from writing a testimonial. A satisfied client offers a testimonial because they are happy with the job they got.

Customer Testimonials Effectively Build Trust

While each client can have different reasons for liking a service, there are always points of recognition that are repeated over and over again. Multiple testimonials that make the same point show that this is the renovators’ normal way of doing business. The next homeowner client can rely on receiving the same quality of service and workmanship.

The best way to feature credible testimonials that you can rely on is through examples.

Testimonials From Actual Clients

prmier quality renovations

The Right Contractor

“Invariably, the most important decision to be made in any renovation is not the choice of materials or design, but rather the choice of people to do the work. How do you really know who to entrust your home to? Get the wrong people and it will cost you time, money, and dissatisfaction with a finished project that you’re stuck living with for years to come. I could not be more pleased with having chosen Peter and his team at Premier Quality Renovations to complete my renovations. I made a lot of decisions in the course of planning and implementing my renovations, but choosing Peter was the single best decision I made.”

Scheduling

Peter and his staff were here every day for three months. If Peter felt as the project moved forward if adjustments needed to be made usually for the better we accepted the recommendation. What impressed us most was the detailed schedule of work was posted on our back window and when Peter said the Plumber, Electricians, Drywallers, his staff, and inspectors were coming they were here without question.   Whether you call Peter at 8 am or 8 pm he is readily available to answer any questions about the project. But also be prepared for Peter to call you a few times a day to check-in and give any updates. We have told Peter many times we would be extremely pleased to (and we have) speak to potential new customers considering hiring Premier Quality Renovations to let them know about our experience.

Communicating !!!

This Video testimonial specifically mentions keeping everyone informed.

Renovation Consulting Services

Peter Glaw of Premier Quality Renovations Inc. introduced us to the idea of being our own General Contractor

Watch this video and learn firsthand about being your own contractor

“Given that I’m self-employed, and my wife works part-time, even though it would mean more time and attention on our part, it seemed like an ideal option. Premier provided access to their suppliers, the tradespeople he relies on for his own jobs and also provided guidance, support, and advice through each stage . . . “

Reading testimonials is almost as good as a referral from a friend!

Planning a Kitchen Renovation

A previous blog on Showrooms Online